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What the drainage company does

Damaged sewer

Sometimes a sewer system stops working because the sewer connection on government-owned land is damaged or subsiding. The drainage company can inspect this using a sewer camera and make a video. The drainage company will not solve the problem for you. What does the local authority do.

Contact the local authority once the drainage company has taken a video of the damaged or subsiding connection.

Are the costs covered?

If the sewer connection is indeed damaged or subsiding, the local authority will reimburse your costs. You will need the report and video from the drainage company to have your costs reimbursed. You will find more information on the page “Holding the local authority liable”.

Applying for a sewer connection

File a report on the home, work and living environment.

Is there a blockage in the sewer or do you want to empty your septic tank or cesspool?

You have to arrange this yourself, it will cost you money. You can call in a drainage company for this purpose.

Urgent situations outside office hours

Contact the police They will contact the local authority’s fault clearance service.

More information?

Rioned Foundation

On the website of the Rioned Foundation you will find information about, for example:

  • Blockages
  • Odour from the sewer
  • Locating the sewer
  • How the sewer works

Do you have any questions after viewing the Rioned Foundation website? Please Contact the local authority.

Sewerage and water management levy

You will find more information on the Sewer and water care levy page.

Laws and regulations

The following laws can be found on the website Overheid.nl (national):

  • Environmental Management Act
  • Water Act
  • Buildings Decree 2012

The following regulations can be found on the website Overheid.nl (local):

  • Water and sewers programme 2023-2027