Social nuisance
The Nuisance Reporting Point (MOL) works with other parties to combat nuisance, such as the police, the house building sector and healthcare institutions. The City of Leeuwarden tackles social nuisance through the MOL. Consider, for example, nuisance from your neighbours, loitering youth or noise nuisance. You can also do something against nuisance yourself.
Residential nuisance (nuisance caused by a neighbour)
Reports can give rise to tensions. If the MOL sends someone to address nuisance, your neighbour might feel attacked. You should therefore first try to find a solution together. This way, you may be able to solve it among yourselves and maintain a good relationship. You also won’t need to wait for a response from the MOL.
6 tips for starting the conversation
- Remain calm
If you feel angry or annoyed, give yourself time to calm down before starting the conversation. If you are calm, there is a greater chance your neighbour’s response will be calm as well. - Choose a time that suits both yourself and your neighbour
You should not expect your neighbour to immediately have time to discuss the issue. Agree a time that works for both of you. If you do not know your neighbour well, you could suggest having coffee or tea together. - Explain what type of nuisance you are experiencing
Explain how this nuisance affects you. Make sure to listen to your neighbour as well. They might not realise that you are experiencing this nuisance. Or there may be a good reason for the nuisance. Try to explain your situation while also trying to understand your neighbour’s situation. - Try to find a solution together
You may both need to be a bit less strict in your desires if you hope to find a solution that works for both of you. Try to find a satisfactory middle ground. - Make clear and easily achievable agreements
Make agreements that you will both comply with. - Still unable to find a solution?
If you live in a rental home, notify the landlord of the nuisance. This can be Elkien or WoonFriesland, for example. If you yourself are the owner, contact Community Mediation. They will help you for free. They will not favour either party and will help you find a solution.
Have you tried all these tips and are you still experiencing nuisance?
You can report this to the Leeuwarden Nuisance Reporting Point. It is not possible to do this anonymously. The Nuisance Reporting Point will contact you within 4 to 6 weeks.
Other nuisance
Are you dealing with nuisance other than residential nuisance, such as loitering youth, drug nuisance or aggressive behaviour? You can submit a report to the Leeuwarden Nuisance Reporting Point. It is not possible to do this anonymously. The Nuisance Reporting Point will contact you within 4 to 6 weeks.
Urgent reports
For urgent reports, call the police. Telephone: 0900-8844. If you are in immediate danger, call 112.
Report residential, work or living environment
Do you want to report something related to your residential, work or living environment (public space)? For example, you can report weeds, loose paving stones, fly tipping, litter, graffiti, noise pollution from businesses and events, dangerous traffic conditions or nuisance caused by fireworks. Go to the page Report residential, work and living environment or file a complaint.
Concerns, but no nuisance
Are you concerned about something, but this does not actually translate to a nuisance for you? For example, a neighbour who lives in a very dirty home, very frequently seeing bruises on a girl in your neighbourhood or suspicions of crime. If so, you should report this to the correct authority.
Worrying Behaviour reporting hotline
If you are worried about someone, for example because they appear confused or can no longer properly take care of themselves, go to the GGD Fryslân website.
Meld Misdaad Anoniem
If you suspect criminal activities, go to the Meld Misdaad Anoniem (Report Crime Anonymously) website.
Veilig thuis
If you have concerns related to domestic violence, child or elderly abuse, a nasty divorce or sexual abuse, go to the Veilig Thuis Friesland website.
Dutch Society for the Protection of Animals
If an animal in your environment is being neglected or mistreated, go to the website of the Dutch Society for the Protection of Animals.
Questions
Contact the City of Leeuwarden.
Quick to:
Residential nuisance (nuisance caused by a neighbour)
Reports can give rise to tensions. If the MOL sends someone to address nuisance, your neighbour might feel attacked. You should therefore first try to find a solution together. This way, you may be able to solve it among yourselves and maintain a good relationship. You also won’t need to wait for a response from the MOL.
6 tips for starting the conversation
- Remain calm
If you feel angry or annoyed, give yourself time to calm down before starting the conversation. If you are calm, there is a greater chance your neighbour’s response will be calm as well. - Choose a time that suits both yourself and your neighbour
You should not expect your neighbour to immediately have time to discuss the issue. Agree a time that works for both of you. If you do not know your neighbour well, you could suggest having coffee or tea together. - Explain what type of nuisance you are experiencing
Explain how this nuisance affects you. Make sure to listen to your neighbour as well. They might not realise that you are experiencing this nuisance. Or there may be a good reason for the nuisance. Try to explain your situation while also trying to understand your neighbour’s situation. - Try to find a solution together
You may both need to be a bit less strict in your desires if you hope to find a solution that works for both of you. Try to find a satisfactory middle ground. - Make clear and easily achievable agreements
Make agreements that you will both comply with. - Still unable to find a solution?
If you live in a rental home, notify the landlord of the nuisance. This can be Elkien or WoonFriesland, for example. If you yourself are the owner, contact Community Mediation. They will help you for free. They will not favour either party and will help you find a solution.
Have you tried all these tips and are you still experiencing nuisance?
You can report this to the Leeuwarden Nuisance Reporting Point. It is not possible to do this anonymously. The Nuisance Reporting Point will contact you within 4 to 6 weeks.
Other nuisance
Are you dealing with nuisance other than residential nuisance, such as loitering youth, drug nuisance or aggressive behaviour? You can submit a report to the Leeuwarden Nuisance Reporting Point. It is not possible to do this anonymously. The Nuisance Reporting Point will contact you within 4 to 6 weeks.
Urgent reports
For urgent reports, call the police. Telephone: 0900-8844. If you are in immediate danger, call 112.
Report residential, work or living environment
Do you want to report something related to your residential, work or living environment (public space)? For example, you can report weeds, loose paving stones, fly tipping, litter, graffiti, noise pollution from businesses and events, dangerous traffic conditions or nuisance caused by fireworks. Go to the page Report residential, work and living environment or file a complaint.
Concerns, but no nuisance
Are you concerned about something, but this does not actually translate to a nuisance for you? For example, a neighbour who lives in a very dirty home, very frequently seeing bruises on a girl in your neighbourhood or suspicions of crime. If so, you should report this to the correct authority.
Worrying Behaviour reporting hotline
If you are worried about someone, for example because they appear confused or can no longer properly take care of themselves, go to the GGD Fryslân website.
Meld Misdaad Anoniem
If you suspect criminal activities, go to the Meld Misdaad Anoniem (Report Crime Anonymously) website.
Veilig thuis
If you have concerns related to domestic violence, child or elderly abuse, a nasty divorce or sexual abuse, go to the Veilig Thuis Friesland website.
Dutch Society for the Protection of Animals
If an animal in your environment is being neglected or mistreated, go to the website of the Dutch Society for the Protection of Animals.
Questions
Contact the City of Leeuwarden.