Contact
Want to enquire about something or come to us? You can contact us in various ways.
Contact with the City of Leeuwarden
Telephone
Call telephone number 14 058. When 14 is followed by the municipality’s dialling code, it becomes a phone number you can use to call your local authority.
Online
Complete the contact form online. For the following subjects, please use the form on the relevant page:
- Notification Home, work and living environment (public space).
- File a complaint.
- Lodge an objection.
- Do you have another question or comment and the information cannot be found on this website? If so, complete the online contact form.
Social Media
Do not send documents via Social Media or provide any privacy-sensitive data. A response to your social media post will be sent to you during Town Hall opening hours.
Send your WhatsApp message to 06-43365223. You will receive a response to your message within 1 working day. You cannot use this number for telephone calls or text messages.
Chat
If an employee is available, you will find a green bottom containing the word ‘Chat’ at the bottom right of each page. Click this button to start a chat conversation.
Facebook and X
The City of Leeuwarden can also be reached on Facebook and X.
Do you need help?
Go to your local buurt- of dorpskamer (community centre). Or go to the Meedenkpunt (help centre) at the City Hall.
You do not need an appointment to go to the Meedenkpunt. You can ask questions about matters such as an unclear letter you received from the municipality, an allowance or information about your benefits.
Opening hours Meedenkpunt
- Monday from 1 pm to 5 pm.
- Tuesday from 1 pm to 5 pm.
- Wednesday from 1 am to 5 pm.
- Thursday from 1 pm to 5 pm.
- Friday from 1.00 am to 5.00 pm.
Addresses and opening hours
Making an appointment for citizen affairs
The citizen affairs (Burgerzaken) department works by appointment. Go to the subject on this website and make an appointment to drop by.
To apply for a passport, ID card or driving licence, you can drop by without an appointment at some times. We call this the free walk-in.
Go to the subject on this website to find out the days and hours for free walk-in. Keep in mind that you will have to wait longer if you do not have an appointment.
Town Hall opening hours
The Town Hall is open from Monday to Friday from 8.30 am to 5 pm and on Thursday from 8.30 am to 7.30 pm.
The call centre can be reached by telephone from Monday to Friday from 8.30 am to 5 pm.
Town Hall closed
- Monday 6 April (Easter)
- Monday 27 April (King’s Day)
- Monday 5 May (Liberation Day)
- Thursday 14 May (Ascension Day)
- Monday 25 May (Pentecost)
- Friday 25 December (Christmas)
- Friday 1 January 2027 (New Year’s Day)
Town Hall visiting address
Oldehoofsterkerkhof 2
8911 DH Leeuwarden
Town Hall postal address
Postbus 21000
8900 JA Leeuwarden
Chamber of Commerce number: 59734817
Establishment number: 000000013447
VAT identification code: NL 0019.03.664.B01
City Hall
The City Hall is open from Monday to Thursday from 8.30 am to 6 pm and Friday from 8.30 am to 5 pm.
Hofplein 38
8911 HJ Leeuwarden
Out-of-hours locations
The out-of-hours locations are open from Monday to Friday from 7.30 am to 4 pm.
- Kelvinstraat 7
8912 AN Leeuwarden - Orionweg 1
8938 AG Leeuwarden
Accessibility for people with a disability
The Town Hall is easily accessible from the Oldehoofsterkerkhof side for people with a disability. The entrance on the Nieuwestad side can only be accessed by stairs.
Calling from abroad
From abroad, you can call the City of Leeuwarden on 0031-58 233 8888. You will then be able to speak to a public services employee of the City of Leeuwarden by phone.
Press and media
Do you work for a newspaper or other news outlet? If so, contact the press line: 058 – 233 4002.
Quick to:
Contact with the City of Leeuwarden
Telephone
Call telephone number 14 058. When 14 is followed by the municipality’s dialling code, it becomes a phone number you can use to call your local authority.
Online
Complete the contact form online. For the following subjects, please use the form on the relevant page:
- Notification Home, work and living environment (public space).
- File a complaint.
- Lodge an objection.
- Do you have another question or comment and the information cannot be found on this website? If so, complete the online contact form.
Social Media
Do not send documents via Social Media or provide any privacy-sensitive data. A response to your social media post will be sent to you during Town Hall opening hours.
Send your WhatsApp message to 06-43365223. You will receive a response to your message within 1 working day. You cannot use this number for telephone calls or text messages.
Chat
If an employee is available, you will find a green bottom containing the word ‘Chat’ at the bottom right of each page. Click this button to start a chat conversation.
Facebook and X
The City of Leeuwarden can also be reached on Facebook and X.
Do you need help?
Go to your local buurt- of dorpskamer (community centre). Or go to the Meedenkpunt (help centre) at the City Hall.
You do not need an appointment to go to the Meedenkpunt. You can ask questions about matters such as an unclear letter you received from the municipality, an allowance or information about your benefits.
Opening hours Meedenkpunt
- Monday from 1 pm to 5 pm.
- Tuesday from 1 pm to 5 pm.
- Wednesday from 1 am to 5 pm.
- Thursday from 1 pm to 5 pm.
- Friday from 1.00 am to 5.00 pm.
Addresses and opening hours
Making an appointment for citizen affairs
The citizen affairs (Burgerzaken) department works by appointment. Go to the subject on this website and make an appointment to drop by.
To apply for a passport, ID card or driving licence, you can drop by without an appointment at some times. We call this the free walk-in.
Go to the subject on this website to find out the days and hours for free walk-in. Keep in mind that you will have to wait longer if you do not have an appointment.
Town Hall opening hours
The Town Hall is open from Monday to Friday from 8.30 am to 5 pm and on Thursday from 8.30 am to 7.30 pm.
The call centre can be reached by telephone from Monday to Friday from 8.30 am to 5 pm.
Town Hall closed
- Monday 6 April (Easter)
- Monday 27 April (King’s Day)
- Monday 5 May (Liberation Day)
- Thursday 14 May (Ascension Day)
- Monday 25 May (Pentecost)
- Friday 25 December (Christmas)
- Friday 1 January 2027 (New Year’s Day)
Town Hall visiting address
Oldehoofsterkerkhof 2
8911 DH Leeuwarden
Town Hall postal address
Postbus 21000
8900 JA Leeuwarden
Chamber of Commerce number: 59734817
Establishment number: 000000013447
VAT identification code: NL 0019.03.664.B01
City Hall
The City Hall is open from Monday to Thursday from 8.30 am to 6 pm and Friday from 8.30 am to 5 pm.
Hofplein 38
8911 HJ Leeuwarden
Out-of-hours locations
The out-of-hours locations are open from Monday to Friday from 7.30 am to 4 pm.
- Kelvinstraat 7
8912 AN Leeuwarden - Orionweg 1
8938 AG Leeuwarden
Accessibility for people with a disability
The Town Hall is easily accessible from the Oldehoofsterkerkhof side for people with a disability. The entrance on the Nieuwestad side can only be accessed by stairs.
Calling from abroad
From abroad, you can call the City of Leeuwarden on 0031-58 233 8888. You will then be able to speak to a public services employee of the City of Leeuwarden by phone.
Press and media
Do you work for a newspaper or other news outlet? If so, contact the press line: 058 – 233 4002.