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When can I have the travel document delivered?

Monday to Friday from 8.00 am to 10.00 pm. Saturday from 8.00 am to 6.00 pm.

You cannot have your passport delivered in the following cases:

  • If you have made an expedited application.
  • If you have reported your travel document as lost at least three times in the last five years.
  • If you are registered at a correspondence address.
  • If you live on a Wadden Island.

The new travel document is delivered by Dynasure

This is a specialised security company.

How exactly does delivery work?

This explanation can be found in the e-mail you receive if you choose to have your travel document delivered.

No email address?

If you do not have an email address, contact Dynasure by telephone to schedule your delivery.

Charges

The delivery charge is € 3.50.