Reporting the abuse of a social assistance benefit or care
Do you suspect that someone is not complying with the rules for social assistance benefits (PGB or support under the Wmo or Youth Care)? Is someone providing incorrect information? Is someone withholding important information? Should someone not be receiving benefits or care? In all of these cases, you can file a report (anonymously).
Unwilling or unable to report online?
In that case, file your report (can be done anonymously) via:
- Download and complete the reporting form (PDF, 1.34 MB). Send the form to the City of Leeuwarden. You can also hand it in at the Town Hall.
- By telephone via the Reporting Point: 058-2334005. Open from Monday to Thursday from 08.30 am to 3.30 pm and Fridays from 8.30 am to 12.30 pm.
- The email address is fraudemeldpunt@leeuwarden.nl.
Examples
Sometimes, people do not provide all the information to obtain or keep a benefit, Wmo provision or Youth Care. That is prohibited. Some examples:
- Registering at an address where you do not live.
- Cohabiting without reporting this.
- Failure to report (extra) income.
- Failure to report extra assets. This also applies to assets abroad.
- Not needing the support (income or care) that is received.
- Receiving less support than or not receiving the support (care) agreed.
- Declaring hours for support under the Wmo or Youth Act that are not provided.
Prevent abuse of a social assistance benefit or care. Pass on any changes!
You are obliged to notify us of changes within 7 days. We call that the Duty of Information. Examples include changes to your income, personal situation, need for support or residence abroad. Are you providing no information or incorrect information? Then that may be abuse.
Home visits
Municipal staff can come to a person’s home to check whether their details are correct. They will assess whether the actual situation matches the information provided.
Are home visits announced in advance?
We usually notify you in advance that we are coming. We can also visit you without prior notification. We do this if this is necessary to correctly determine your situation.
How is my privacy protected?
The staff will present a local authority pass at the door. That way, you know they really are from the local authority. They may also ask you to show proof of identity. This can be a driving licence, passport or identity card. For your privacy, the employees ask if they can come in. That avoids having to hold the conversation on the doorstep. They will tell you why there are there and what they want to do.
Am I obliged to let the officials in?
They will first ask for your permission. You give this permission by signing the form ‘Toestemming Huisbezoek’ (Consent for a Home Visit).
Can I refuse a home visit?
Yes you can. However, this can have consequences for any benefits or support you receive.
Your right to benefits or need for support may then not be determined. This may mean that your benefit or support is stopped or reduced.
What happens during a home visit?
You must always be present at a home visit. The officials will ask your permission for everything they are going to do or touch. The visit does not normally take longer than an hour.
If the officials consider it necessary, they can ask to:
- view administrative records and mail;
- see rooms in the house;
- open cupboards or drawers and see the contents.
What happens after a home visit?
We will include the results of the home visit in the assessment of the (application for) social assistance benefit or care. Stakeholders will receive the outcome of this assessment.
Questions
Contact the City of Leeuwarden.
Quick to:
Unwilling or unable to report online?
In that case, file your report (can be done anonymously) via:
- Download and complete the reporting form (PDF, 1.34 MB). Send the form to the City of Leeuwarden. You can also hand it in at the Town Hall.
- By telephone via the Reporting Point: 058-2334005. Open from Monday to Thursday from 08.30 am to 3.30 pm and Fridays from 8.30 am to 12.30 pm.
- The email address is fraudemeldpunt@leeuwarden.nl.
Examples
Sometimes, people do not provide all the information to obtain or keep a benefit, Wmo provision or Youth Care. That is prohibited. Some examples:
- Registering at an address where you do not live.
- Cohabiting without reporting this.
- Failure to report (extra) income.
- Failure to report extra assets. This also applies to assets abroad.
- Not needing the support (income or care) that is received.
- Receiving less support than or not receiving the support (care) agreed.
- Declaring hours for support under the Wmo or Youth Act that are not provided.
Prevent abuse of a social assistance benefit or care. Pass on any changes!
You are obliged to notify us of changes within 7 days. We call that the Duty of Information. Examples include changes to your income, personal situation, need for support or residence abroad. Are you providing no information or incorrect information? Then that may be abuse.
Home visits
Municipal staff can come to a person’s home to check whether their details are correct. They will assess whether the actual situation matches the information provided.
Are home visits announced in advance?
We usually notify you in advance that we are coming. We can also visit you without prior notification. We do this if this is necessary to correctly determine your situation.
How is my privacy protected?
The staff will present a local authority pass at the door. That way, you know they really are from the local authority. They may also ask you to show proof of identity. This can be a driving licence, passport or identity card. For your privacy, the employees ask if they can come in. That avoids having to hold the conversation on the doorstep. They will tell you why there are there and what they want to do.
Am I obliged to let the officials in?
They will first ask for your permission. You give this permission by signing the form ‘Toestemming Huisbezoek’ (Consent for a Home Visit).
Can I refuse a home visit?
Yes you can. However, this can have consequences for any benefits or support you receive.
Your right to benefits or need for support may then not be determined. This may mean that your benefit or support is stopped or reduced.
What happens during a home visit?
You must always be present at a home visit. The officials will ask your permission for everything they are going to do or touch. The visit does not normally take longer than an hour.
If the officials consider it necessary, they can ask to:
- view administrative records and mail;
- see rooms in the house;
- open cupboards or drawers and see the contents.
What happens after a home visit?
We will include the results of the home visit in the assessment of the (application for) social assistance benefit or care. Stakeholders will receive the outcome of this assessment.
Questions
Contact the City of Leeuwarden.